LOYALTY PLATFORM
LOYALTY PLATFORM
LOYALTY PLATFORM
Product Design - UX Design - White Labeling
Product Design - UX Design - White Labeling
The Loyalty Rewards Program is a ticketing platform with a built in loyalty rewards section.
Through our white labeling service, we were able to tailor a fully functioning mobile application for clients in a variety of different industries & make it unique to their company.
The Loyalty Rewards Program is a ticketing platform with a built in loyalty rewards section.
Through our white labeling service, we were able to tailor a fully functioning mobile application for clients in a variety of different industries & make it unique to their company.
The Loyalty Rewards Program is a ticketing platform with a built in loyalty rewards section.
Through our white labeling service, we were able to tailor a fully functioning application for clients in a variety of different industries & make it unique to their company.
CLIENTS
Akti Bao, Loser Club, OPJ
CLIENTS
Akti Bao, Loser Club, OPJ
CLIENTS
Akti Bao, Loser Club, OPJ
ROLE
User Experience Designer, Product Designer
ROLE
User Experience Designer, Product Designer
ROLE
User Experience Designer, Product Designer
BRIEF
White Label the loyalty platform for a variety
of clients, making sure to tailor their mobile app
to their brand identity & wants.
BRIEF
White Label the loyalty platform for a variety of clients, making sure to tailor their mobile app to their brand identity & wants.
BRIEF
White Label the loyalty platform for a variety of clients, making sure to tailor their mobile app to their brand identity & wants.
Challenge
White labeling a ticketing & rewards platform for a variety of clients in different industries (music, restaurants, web3 ).
Challenge
White labeling a ticketing & rewards platform for a variety of clients in different industries (music, restaurants, web3 ).
Challenge
White labeling a ticketing & rewards platform for a variety of clients in different industries (music, restaurants, web3).
Solution
Utilize a basic template that can be translated to many differnt industries, while still adding key features for specific clients. (e.g. a food ordering section on the application)
Solution
Utilize a basic template that can be translated to many differnt industries, while still adding key features for specific clients. (e.g. a food ordering section on the application)
Solution
Utilize a basic template that can be translated to many differnt industries, while still adding key features for specific clients. (e.g. a food ordering section on the application)
The Process
USER JOURNEY
Before beginning the design process, it was key to outline the user journey for this application & the possible steps they could take within the app. Mapping it out helped me identify any pain points that may occur in the journey and how to make it a more seamless experience.
LOW FIDELITY WIREFRAME
This was the initial template for our application and helped the team figure out how we wanted to layout this application & make sure it had a clear User Experience. This posed some difficulties because the app has 2 purposes, a ticketing section & a loyalty rewards section.
HIGH FIDELITY WIREFRAME
This was the second layout for our application and what we showed our clients when beginning the process of white labeling. Presenting a basic shell of the design helped the clients understand how the app would be laid out but also gave them creative freedom to offer imput on making it go better with their brand.
USER JOURNEY
Before beginning the design process, it was key to outline the user journey for this application & the possible steps they could take within the app. Mapping it out helped me identify any pain points that may occur in the journey and how to make it a more seamless experience.
LOW FIDELITY WIREFRAME:
This was the initial template for our application and helped the team figure out how we wanted to layout out this application & make sure it had a clear User Experience. This posed some difficulties because the app has 2 purposes, a ticketing section & a loyalty rewards section.
LOW FIDELITY WIREFRAME
This was the initial template for our application and helped the team figure out how we wanted to layout this application & make sure it had a clear User Experience. This posed some difficulties because the app has 2 purposes, a ticketing section & a loyalty rewards section.
HIGH FIDELITY WIREFRAME:
This was the second layout for our application and what we showed our clients when beginning the process of white labeling. Presenting a basic shell of the design helped the clients understand how the app would be laid out but also gave them creative freedom to offer imput on making it go better with their brand.
The Process
USER JOURNEY
Before beginning the design process, it was key to outline the user journey for this application & the possible steps they could take within the app. Mapping it out helped me identify any pain points that may occur in the journey and how to make it a more seamless experience.
LOW FIDELITY WIREFRAME
This was the initial template for our application and helped the team figure out how we wanted to layout this application & make sure it had a clear User Experience. This posed some difficulties because the app has 2 purposes, a ticketing section & a loyalty rewards section.
HIGH FIDELITY WIREFRAME
This was the second layout for our application and what we showed our clients when beginning the process of white labeling. Presenting a basic shell of the design helped the clients understand how the app would be laid out but also gave them creative freedom to offer imput on making it go better with their brand.
USER JOURNEY
Before beginning the design process, it was key to outline the user journey for this application & the possible steps they could take within the app. Mapping it out helped me identify any pain points that may occur in the journey and how to make it a more seamless experience.
LOW FIDELITY WIREFRAME:
This was the initial template for our application and helped the team figure out how we wanted to layout out this application & make sure it had a clear User Experience. This posed some difficulties because the app has 2 purposes, a ticketing section & a loyalty rewards section.
HIGH FIDELITY WIREFRAME:
This was the second layout for our application and what we showed our clients when beginning the process of white labeling. Presenting a basic shell of the design helped the clients understand how the app would be laid out but also gave them creative freedom to offer imput on making it go better with their brand.
Final Product
Final Product
Final Product
Akti Bao
This client is a restaurant based in Miami, FL. The focus when designing this white labeled application was to incorporate the brands strong graphic & typeface used for their current website/ menu. This client also wanted to start hosting events at their restaurant so we made sure to include events they were hosting on the main page & also merch & food items that they could unlock.
Akti Bao
This client is a restaurant based in Miami, FL. The focus when designing this white labeled application was to incorporate the brands strong graphic & typeface used for their current website/ menu. This client also wanted to start hosting events at their restaurant so we made sure to include events they were hosting on the main page & also merch & food items that they could unlock.
Loser Club
LC is a WEB3 platform with a huge following. they wanted a platform where they could feature events they were hosting & also the merch/special events they could unlock. What made this client unique is that they also have NFTS so we wanted to make sure there was a section on the app where a users "collectibles" could be stored. Finally, while this client is a WEB3 company they wanted to make sure the app was very easy to use & strayed away from using terminology like NFT, Crypto, etc.
Loser Club
LC is a WEB3 platform with a huge following. they wanted a platform where they could feature events they were hosting & also the merch/special events they could unlock. What made this client unique is that they also have NFTS so we wanted to make sure there was a section on the app where a users "collectibles" could be stored. Finally, while this client is a WEB3 company they wanted to make sure the app was very easy to use & strayed away from using terminology like NFT, Crypto, etc.
OPJ
Overpriced JPEGS is a nationwide tour hosted by Carly Reily, the host of a top podcast. The mission for this design was to feature each location she was going on tour & offer an easy & user friendly way to purchase tickets & track future events. We also wanted to make sure Carly had a "notification" section where she could post announcements about the tour & interact with her audience.
OPJ
Overpriced JPEGS is a nationwide tour hosted by Carly Reily, the host of a top podcast. The mission for this design was to feature each location she was going on tour & offer an easy & user friendly way to purchase tickets & track future events. We also wanted to make sure Carly had a "notification" section where she could post announcements about the tour & interact with her audience.
Final Thoughts
Final Thoughts
Final Thoughts
IMPACT
My goal when working on this project was to make sure each application reflected each brands identity and included key features that the clients would want.
I believe each white labeled application maintains each brands integrity & even elevates each company to a new level with exciting features being offered.
Each client was very happy with the final design & one already reported an increase in customers after the announcement of the app.
IMPACT
My goal when working on this project was to make sure each application reflected each brands identity and included key features that the clients would want.
I believe each white labeled application maintains each brands integrity & even elevates each company to a new level with exciting features being offered.
Each client was very happy with the final design & one already reported an increase in customers after the announcement of the app.
IMPACT
My goal when working on this project was to make sure each application reflected each brands identity and included key features that the clients would want.
I believe each white labeled application maintains each brands integrity & even elevates each company to a new level with exciting features being offered.
Each client was very happy with the final design & one already reported an increase in customers after the announcement of the app.
NEXT STEPS
Add more features to the app that are interactive for the user
Continue to add more opportunities for rewards to the quest section
Continue to conduct user research & discover how to improve on the app for each client
NEXT STEPS
Add more features to the app that are interactive for the user
Continue to add more opportunities for rewards to the quest section
Continue to conduct user research & discover how to improve on the app for each client.
NEXT STEPS
Add more features to the app that are interactive for the user
Continue to add more opportunities for rewards to the quest section
Continue to conduct user research & discover how to improve on the app for each client.